
Targeted Expert Research is our term for in-depth exploratory interviews with customers (“Voice of Customer”), suppliers, and other industry participants.
We are expert at finding and interviewing industry insiders and we integrate these findings and make sense of what is stated explicitly, and of the subtext. This helps our clients to make more informed decisions and to take more timely action.
Targeted Expert Research
Sometimes there are no good published secondary sources for the information you need. This is certainly the case in niche industries, small categories, and emerging technologies. It is also the case when you need to understand the mindset of your buyer, the intentions of other industry participants, or the evolution of best practices in the industry. That’s why we developed a unique process for identifying, recruiting, incentivizing and interviewing industry experts who individually understand key elements, and collectively can yield a holistic understanding of the topic at hand.
We create customized growth strategies for food and other consumer products companies based on insights from subject matter experts. The foundation of our approach to helping companies grow is interviewing industry insiders who have specialized expertise which will help your business. We combine insights gathered in targeted interviews with secondary research, analysis of client data, and a generous dose of practicality. This yields growth strategies for clients which are customized, useful, and actionable.
Use cases of Targeted Expert Research:
Voice of the Customer & Customer Personas
Industry Benchmarking, Trends and Best Practices
Channel and Pricing architecture
Scenario planning
Market sizing